Jun 17, 2019
When your patient experience includes passion and empathy, you may be experiencing healthcare in Brazil. Even in a place where empathy does not need to be taught, there is still room to make improvements. This and more from Isabela Castro, Dentist and PX Champion.
Jun 10, 2019
Nairobi, Kenya is home to a kind people with a public and private healthcare delivery systems. When there is great disparity within a developing country impacting the ability to provide safe care, where does patient experience fit into the landscape? This and more from Tom Simba at Nairobi Hospital.
Jun 4, 2019
Aga Khan University in Pakistan is driven to improve the patient experience. Does this drive come more from a spiritual belief system rather than regulation? How does the heatlh care culture leverage this to ensure the best patient experience possible? This and more from two powerful patient experience leaders.