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To Care is Human

Jul 29, 2019

In 2008, Dr. Rana Awdish went from doctor to patient in the blink of an eye, and barely survived to tell the story. Her book, "In Shock," is likely the most influential medical memoir of our time. Dr. Awdish's voice is powerful, calling for change in how we care for patients and how we train those who deliver care....


Jul 22, 2019

Healthcare is a unique industry because at one point or another, each of us will be a patient. This is a fact that Michael Dowling ensures that all employees at Northwell Health internalize. From his experienced background in fields such as academia, government, and large insurance corporations, Mr. Dowling shares how...


Jul 15, 2019

When we think about Patient and Family Engagement, we usually think of it occurring during the point of care and follow up visits. What happens when patient engagement continues well after recovery? Listen to neurosurgeon, Dr. Erik Hauck, and stroke survivor, Kara Lyven, explore the benefits of becoming...


Jul 8, 2019

The label of patient advocate has many meanings in today's healthcare landscape. This podcast brings together four patient advocates who are employed by a US based healthcare organization and are responsible for addressing complaints and grievances in accordance with CMS guidelines. Learn what it's like to take on...


Jul 1, 2019

It's now widely understood that burnout is an epidemic among healthcare professionals, but how often do we focus our attention on non-physician clinicians to understand their reasons for burning out? Allison Chrestensen shares her personal journey as an Occupational Therapist and a PX professional focused on...