Sep 1, 2026
In this episode of Leading the Conversation, Jason Wolf sits
down with Lai Yee Soh, Group Chief Patient
Experience Officer at Singapore’s National University Health
System, to explore what it takes to advance
human experience across complex healthcare systems. They discuss
the power of collaboration, shared
ownership,...
Aug 18, 2026
In this episode, Stacey Palmer sits down with Laurel Pointer,
Director of Community Marketing at Susan
G. Komen®, to explore the human experience of navigating breast
cancer. Drawing on her 27 years with
Komen, her family’s history with breast cancer, and her own
experience as a survivor, Laurel shares how
advances...
Aug 10, 2026
In this episode, Jason Wolf sits down with Anders Vege and Shaun Maher, members of WMTY.world’s Convening Team. They reflect on their journeys from nursing and quality improvement to leadership in the global “What Matters to You?” movement. Through moving personal stories about patients, families, and their...
Jul 31, 2026
What could a recent U.S. Department of Justice memo mean for people with disabilities and the future of community-based care? In this inaugural episode of Front & Center, we examine the ongoing debate surrounding the landmark Olmstead v. L.C. decision and explore its potential impact on individuals, families, and...
Jul 21, 2026
What if your volunteers stopped showing up? Houston Goodwin, CEO of Better Impact, joins Stacy Palmer to discuss how healthcare organizations can better leverage volunteer programs to improve patient experience, support staff, and make the case for greater investment. Learn how volunteer leaders can measure the impact...